Shipping Policy
Buyers are advised to read carefully the product descriptions and our terms and conditions before confirming their order.
We take of your privacy and ensure that the contents of your packages are not disclosed to anybody. You only need to provide us with complete details about the location where you desire it to be delivered along with a contact number, to get in touch with you in case of any confusion. Your commodity will reach you safe and sound without any delays.
Consignment Commitment
Your ordered products will be ship within 3 days after placing the order.
Important Points for Buyers
1. You will receive a confirmation mail on placing your order successfully; along with a receipt containing details such as your order number, list and quantity of items bought along with their amount.
2. A tracking number will also be mailed to as soon as your order has been dispatched. It will help you confirm the whereabouts of your merchandise and how soon will it be delivered to you.
3. Do not accept the parcel if you feel it has been tampered with or the packing is improper.
4. Check for the invoice in the package and ensure that it matches with the one sent to you vial mail, during the placing of the order.
5. You will be informed in prior about cancellation of orders and refunding of the paid amount.
You can contact our customer service in case of any question or discrepancies regarding your order or shipment process.
Secretsoulx believes in making e-shopping a pleasant experience for its customers, because we desire to build long-term relationships and satisfied clients.
We take of your privacy and ensure that the contents of your packages are not disclosed to anybody. You only need to provide us with complete details about the location where you desire it to be delivered along with a contact number, to get in touch with you in case of any confusion. Your commodity will reach you safe and sound without any delays.
Consignment Commitment
Your ordered products will be ship within 3 days after placing the order.
Important Points for Buyers
1. You will receive a confirmation mail on placing your order successfully; along with a receipt containing details such as your order number, list and quantity of items bought along with their amount.
2. A tracking number will also be mailed to as soon as your order has been dispatched. It will help you confirm the whereabouts of your merchandise and how soon will it be delivered to you.
3. Do not accept the parcel if you feel it has been tampered with or the packing is improper.
4. Check for the invoice in the package and ensure that it matches with the one sent to you vial mail, during the placing of the order.
5. You will be informed in prior about cancellation of orders and refunding of the paid amount.
You can contact our customer service in case of any question or discrepancies regarding your order or shipment process.
Secretsoulx believes in making e-shopping a pleasant experience for its customers, because we desire to build long-term relationships and satisfied clients.