Refund Policy

Due to the nature of our products, unfortunately, ALL SALES ARE FINAL AND WE DO NOT ACCEP RETURNS

You can always contact us for any questions at info@secretsoulx.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Mailing Issues:

We are not responsible for the products delivered to the wrong address. Please double check the address; if the shipping company return the goods to Secretsoulx because of the wrong address you supplied, an additional re-ship fee will be added to ship the products again.